2.7 Create Reconnection Process

Reference: Manage Severance Process Model - Page 2 for the business process diagram associated with this activity.

Group: Severance Event Activator

Actor/Role: CC&B

Description: If after cancellation Severance process business dictates to create reconnect process for the service that has been disconnected as a result of Severance activity, system generates reconnect Severance Process.

Process Names

•	SET Severance Event Trigger

Entities to Configure

•	Severance Template

Available Algorithms

•	SEV POST CAN (SEV POST CAN) -Post Cancellation algorithm. Reconnect service if service is cut and customer pays.